Open Source

Open Source technologies typically provide lower cost of ownership for customers as compared to proprietary (or non-open source) technologies. Open Source also allows customers to easily modify or customize the products to fit their exact business environment. Altnix provides open source solutions for business requirements such as Email, IT Monitoring, IT Service Management (ITSM), Enterprise Content Management and Asset Management.

Business Benefits of Open Source Solutions

Lower Cost of Ownership:Most Open Source technologies can be downloaded for free and used as is with a pre-defined feature set. Compared to proprietary technologies, Open Source technologies have lower cost of ownership. Customers can potentially save hundreds of thousands of dollars puzzle

Customization and Extensions:Open Source products are easily customizable as per customer requirements. Most open source products are well supported by an active developer community that provides extensions and plug-ins that are ready to use for different industry verticals.

Enterprise Grade Support:While adopting open source could be as easy as downloading the source code, quite often customers need specialized expertise and support for making the open source products work efficiently within their business environment. An increasing number of open source products are now being backed by companies that provide enterprise-grade support for customers across the world

Open Source Solutions Portfolio Altnix offers open source solutions for operating systems, application platforms, mail solution, ticketing system, ITSM and enterprise content management.

Linux Based Operating Systems

Linux is one the most successful open source products in the world today. Linux based operating systems have been adopted by customers universally due to higher performance, increased robustness and reliability, and zero license costs for the Linux Operating System.

Open Source Email

The Zimbra Collaboration Server (ZCS) Open Source edition is the leading open source mailing solution and an excellent alternative to Microsoft Exchange. Zimbra is available in an on-premise version as well as a hosted, cloud version. Zimbra provides a browser based interface and can be integrated easily with common mail clients such as Thunderbird and Outlook.

Open Source Ticketing System

OTRS is a leading open source ticketing system that provides enterprise class ticket management system at much lower costs compared to proprietary ticketing system software. OTRS provides ready to use features for Help Desk organization and management and IT Service Management. Being Open Source, OTRS can be extended and customized to meet the requirements of a particular customer environment.

Open Source Enterprise Content Management Alfresco is used by organizations across the world for document management, collaboration, revision control, workflow processes and records management. Alfresco is the leader in open source Enterprise Content Management (ECM) The document management solution from Altnix is flexible, can be deployed on-premise or in the cloud and is compatible with smartphones and mobile computing devices.

Consulting Services

Altnix offers consulting services for different customer verticals. Our team of experts work with the customer to understand their requirements and then recommend the right choice of open source products that is the best fit for that customer. We provide consulting around architectures and deployment methodologies for the open source solutions.

Implementation and Customization Services

In addition to consuting, Altnix also provides implementation and customization services for Open Source solutions. The implementation services include off-shelf and custom implementations. We follow either Fixed Bid or T&M project delivery models based on customer requirements.

Open Source Hosting Services

Once the implementation is completed, Altnix can also host the open source solutions at our data centres through the Managed Hosting Offering. Hence customer gets a single point of contact for implementation and hosting services.

24x7 Application Level Support

Altnix offers 24x7 support structure for the open source solutions for different SLA levels that match different customer requirements.